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privacy

Scandinavian Travel Group Privacy Policy  

Introduction

This Privacy Policy outlines Scandinavian Travel Group (" we ", " our " or " the Company ") practices concerning information collected from users who access our website at www.levi-tours.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

How we collect information from you

We collect data from you and that may include personal data. Sometimes this is done indirectly through cookies, beacons, tags, and scripts and sometimes this is done directly through registration activities, or where updates to the Services are required.


A “cookie” is a small text file that is stored on a user’s computer or mobile device when you visit a website. Please visit our Cookie Notice for additional information on what cookies we use and how to control them for our site and applications.

We also track click behavior in the emails we send, through clear gifs in our HTML-based emails, and use this data to update user-profile information, determine the areas of most interest to individuals who have opted-in to receive emails and personalize email.

In addition, Session Variables may be used temporarily in your system cache to create ease-of-use during your transaction with our Services. Examples of such information are automatically produced alphanumeric numbers held during your session on our Services to facilitate page-to-page transactions. We only store name, e-mail, phone, address, company name, or any other identifying information for licensed users; no information is stored for others unless otherwise stated in this policy.

We do not track users when they cross to third-party websites, do not provide targeted advertising, and therefore do not respond to Do Not Track (DNT) signals. We may also collect your personal information directly, such as through our software applications or as necessary to respond to technical support requests.

When you use our Services or provide us with personal information directly, we consider that you have consented to our collection and storage of your personal information in the United States by this Privacy Policy. We only use your personal information to help us improve our site and the work we do for you.

How we use your information

We will use your data to help us improve our products and services. For example, improving the Plugin store UI, the usefulness of our websites, feature updates, sales responses, technical support, etc…

How we share your information with third parties

We will never resell your data to 3rd parties. Sometimes we share your information with third parties to provide you with the best user experience or to deliver the product or service you are requesting; for example, we share information with Stripe (payment processing), Front App (technical support), Google Analytics (improving our website), and 3rd Party Plugin Store Developers (because you purchased or acquired their plugin).

Where we can do so, we will limit, anonymize, or otherwise disassociate your identity from the data we share. Still, in some circumstances, this may be impossible such as through payment card processing and technical support. Any third parties we engage may not use any directly identifying information other than to provide the specific contracted services.

We also contract with certain third parties for Web-based services that include email delivery and content streaming, which may collect certain visitor data such as IP address and pages visited. These third parties are only permitted to use this directly identifying data for the services we request and not their marketing purposes unless you separately consent to receive marketing under the terms provided by that third party.

We cannot control what a third party does with your personal information, so we strongly recommend that you read their privacy policies to understand how your personal information will be handled by these third parties. Some third parties are located in different jurisdictions than either you or us and thus your personal information and the protection thereof may become subject to the laws of such jurisdiction in which that third party is located.

When you click on links connected to our Services, they may direct you away from our software or website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies as they are third parties. We will always ask for your consent before sharing your personal information with third parties for purposes other than those set forth herein.

In certain limited circumstances, we may also be required to share your personal information with third parties due to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and where we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.

    You can request that we delete your information

    At your request and where not otherwise legally required, we will delete all personal information we use about you for marketing or product development purposes. Remember that you can opt out of receiving marketing communications at any time by emailing via the contact form and including “Opt-Out of Marketing” in the subject line of your email.

    At your request, we will delete all personal information from your Developer Support account or any technical support or any sales history unless we determine that we are legally permitted to retain such data. For example, if you work for an agency or an organization but you are not the owner of the license, we may be required by law to keep your technical support or sales data should a license ownership issue arise.

    Please note that we will delete your ID account if requested unless you have transferred a license to a 3rd party. Once you have transferred a license to a 3rd party, we are required to retain the purchase and transaction data, which includes some of your personal information. In this case, we will disable your account but not delete it. To request any of the above, please email via the contact form.

    Additional disclosures are available if you reside in the European Union. The European Union’s General Data Protection Regulation (GDPR) and other data protection laws grant you certain rights about your data. Where applicable to you, you can:

    • request access to your data and how we process it
    • request correction of the personal data that we hold about you
    • ask us to delete your data
    • object to us processing your personal data
    • request the restriction of processing of your personal data
    • request the transfer of your personal data to you or to a third party
    • withdraw consent at any time when we are relying on consent to process your personal data.
    Note that withdrawing your consent to our processing of your data will not affect the lawfulness of any processing carried out before you withdraw your consent. You should also be aware that if you do withdraw your consent, we may not be able to provide certain Services to you. Where this is the case, we will let you know at the time you withdraw your consent.

    Please note that even after you have withdrawn your consent we may be able to continue to process your personal data to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

    Please also note that in some cases, as we have previously noted within this Privacy Policy, you are able to access, correct and update your personal data directly by logging into your account. Should you need additional assistance, please contact us at via contact form.

    We have a Data Processing Addendum (DPA) available for those customers operating in the European Union. 

    We are offering our customers this DPA to support GDPR compliance. This DPA is especially helpful to our EU customers or agencies representing EU clients. This makes it GDPR friendly to send us technical support requests on your EU client's behalf for example.

    We cannot guarantee the security of your Personal Data

    We will take reasonable precautions to secure personal information from loss, misuse and unauthorized access, disclosure, alternation and destruction. While we follow generally accepted industry standards to secure your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

    We link to sites we don’t own or control

    Our Platform includes links to other Web sites whose privacy practices may be different than ours. If you submit personal information to those sites, your information is governed by their privacy policies so we strongly recommend you carefully review the privacy policy of any Web site you visit.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

    If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us:

    Data Controller:
    Scandinavian Travel Group Oy
    Keskuskuja 2 B 3, Kittilä, 99130
    Phone: +358 400 514 530
    Business ID: 1942886-7

    Registered Office:
    Keskuskuja 2 B 3, Kittilä, 99130
    Phone: +358 400 514 530
    Email: incoming@gostg.fi 

    Contact Person for Register Matters:
    Alexei Petrov
    Phone: +358 400 514 530
    Email: incoming@gostg.fi

    Name of the Register:
    Scandinavian Travel Group's Customer Register


    Last Modified 29.06.2024
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